DASHCREATIVE Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dashcreative.com.au (the “Site”).
Personal information we collect
We care about your privacy. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone that are installed on your device. Additionally, as you browse the Site, we track what web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number. We refer to this information as “Order Information.”
We do not collect cookies or payment information including credit card numbers. We use Stripe for secure online payment software and services. You can read more about how Stripe uses your information here: https://stripe.com/au/privacy.
If you contact us by direct email, submit a request via our website form, subscribe or opt-in to hear from us, the information you provide may be used by us to create and deliver to you our newsletters, surveys or other communications containing information or promotions relating to our products or services. We refer to this information as “Contact Information.”
You may change your preferences at any time clicking the “unsubscribe” link at the bottom of each e-mail you receive from us, by selecting the opt-out box on our contact form or by emailing us at hello@dashcreative.com.au
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Contact Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or communication relating to our products or services.
We use the Device Information that we collect to help us to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We use WordPress to power the Site and our online store. You can read more about how WordPress uses your Personal Information here: https://en-au.wordpress.org/about/privacy/. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@dashcreative.com.au